Practitioner course / 110 min
Claims & Evidence Practitioner
A practitioner course for commercial managers, claims managers, and quantity surveyors on assembling defensible records before disputes are formalised, on running the workflows that keep evidence usable through the life of a claim, and on producing claim files that survive external legal review.
Introduction
Your guide to claims & evidence practitioner
A practitioner course for commercial managers, claims managers, and quantity surveyors on assembling defensible records before disputes are formalised, on running the workflows that keep evidence usable through the life of a claim, and on producing claim files that survive external legal review.
What you will learn
- Assemble a defensible claim file at the time of the event rather than retrospectively.
- Substantiate delay, weather, and subcontractor disputes with time-aligned records.
- Frame the evidence requirement against the contract form in use, whether NEC, JCT, FIDIC, or IChemE.
- Export evidence in formats that survive external legal review with metadata and chain of custody intact.
- Connect payment evidence to faster certification cycles upstream and downstream.
- Produce a numbered claim file with a defensible custody chain on a working timeframe.
Who this is for
Commercial manager · Claims manager · Quantity surveyor · Project director
Chapters
6 chapters · 110 minutes
- Chapter 01The anatomy of a delay claimHow a delay claim is assembled, what evidence supports each part, how the contract form shapes the substantiation requirement, and where the most common failure modes lie.20 min
- Chapter 02Weather claims substantiationHow to substantiate a weather claim with time-aligned site capture, a recognised meteorological source, and contemporaneous notes that hold against an assessor who has seen every shape of weather argument before.18 min
- Chapter 03Subcontractor disputes: scope, attendance, qualityHow to use the captured base to substantiate the three most common subcontractor disputes — scope of works, attendance, and quality of installation — and to keep the back-to-back position intact when the dispute moves upstream.18 min
- Chapter 04Evidence export for legal reviewHow to export evidence in formats that a solicitor, expert, or court will accept, with the metadata and chain of custody intact, and how to do it on a working timeframe rather than under pressure.18 min
- Chapter 05Payment evidence and certification cyclesHow to use the captured base to support payment applications and accelerate certification, both upstream from the owner and downstream to subcontractors, and how to read the cycle as a leading indicator of dispute risk.16 min
- Chapter 06Building the claim fileHow to assemble a claim file that survives external review: a numbered evidence index, a clear narrative, a defensible chain of custody, and a working definition of when the file is ready to release.20 min