RDI workflow
Workers' Compensation & False Injury Claim Defence
cloud and local recordings are retrieved after a workplace injury claim is filed, to reconstruct the incident timeline and determine whether the worker followed prescribed safety protocols.
- Category
- Claims, Disputes & Legal Evidence
- Frequency
- Very Common
- Confidence
- High
- Evidence records
- 30
- Cost model
- Qualitative
Trigger, activity, conclusion
A site worker sustains or reports an injury and files a workers' compensation claim — or a third party alleges injury and initiates a personal liability claim.
Retrieving and reviewing preserved footage to reconstruct the sequence of events before, during, and after the reported injury.
Footage-based evidence submitted to the insurer and/or legal team. Claim denied, settled at reduced value, or accepted. Footage compressed investigation timeline.
Workflow steps
- Step 01
Worker sustains or reports an injury on site, or a third party makes a personal injury or liability allegation against the contractor.
Evidenced - Step 02
Contractor's safety manager and/or project manager formally notified of the claim.
Inferred - Step 03
Internal incident investigation initiated in accordance with the contractor's safety management system.
Inferred - Step 04
Safety manager or PM identifies which the evidence system camera(s) cover the location of the reported incident and determines the relevant time window.
Evidenced - Step 05
cloud recordings accessed and reviewed for the relevant time period. Local recording export requested if incident parameters exceed cloud clip scope.
Evidenced - Step 06
Footage reviewed frame-by-frame to reconstruct the exact sequence of events — worker location, task, PPE in use, prescribed protocols followed.
Evidenced - Step 07
Key frames or clips extracted and preserved as evidence. Footage flagged for retention.
Inferred - Step 08
Safety manager prepares formal incident investigation report, referencing footage as supporting evidence.
Inferred - Step 09
Footage and investigation report provided to the contractor's insurer and, where appropriate, legal counsel.
Evidenced - Step 10
Insurer reviews footage alongside the claim. If footage shows clear non-compliance or contradicts the claimant's account, claim is denied or renegotiated.
Evidenced - Step 11
Where the claim involves suspected fraud, footage may be disclosed to the claimant's legal representative under formal legal proceedings.
Inferred - Step 12
Claim outcome recorded and incident file closed. Footage retained for the applicable statutory limitation period.
Inferred
Evidence records
An anonymized contractor used video footage from the evidence system to investigate a workers' comp claim — saved An anonymized contractor $35k of direct costs. Footage showed the worker had placed a ladder in a puddle without a spotter, a clear safety protocol violation.
A worker was found on the ground. The client has requested assistance in reviewing available camera footage to better understand the timeline of events. Please preserve all available footage.
Contractor used the evidence system recordings to refute a claim from a third-party pedestrian who alleged they were struck by a vehicle exiting the site — footage showed the pedestrian had crossed against a traffic signal, redirecting liability entirely.
ROI model
safety incident
Evercam speeds safety incident investigation, supports proactive monitoring, and provides evidence for claim defence. Saving comes from faster investigations and reduced/defended claims.
saving = (investigation_hours_saved × hs_rate × incidents_per_year) + (claims_defended_pct × avg_claim_cost × claimable_incidents_per_year)