RDI

RDI workflow

Subcontractor Work Quality & Defect Verification

the evidence system camera footage and 360° captures used to document and verify the quality of subcontractor work — providing timestamped visual evidence of defects, rework, and non-conformances for formal quality management processes.

Category
Subcontractor & Labour Management
Frequency
Very Common
Confidence
High
Evidence records
20
Cost model
Qualitative

Trigger, activity, conclusion

01 · Trigger

A quality inspection, milestone completion check, or defect liability dispute triggers the need to verify the condition of subcontractor work at a specific point in time.

02 · Activity

Reviewing preserved footage and 360° captures to document the condition of subcontractor work — confirming quality compliance or identifying defects requiring remediation.

03 · Conclusion

Work quality is confirmed or defects are identified, documented, and assigned to the responsible subcontractor for remediation.

Workflow steps

  1. Step 01

    Quality inspection, milestone completion check, or defect liability dispute triggers the need to verify the condition of subcontractor work at a specific point in time.

    Inferred
  2. Step 02

    QS, site manager, or quality engineer identifies the relevant work area, camera(s), and time period.

    Evidenced
  3. Step 03

    the evidence system recordings accessed and the relevant time window reviewed to observe work quality and completion state.

    Evidenced
  4. Step 04

    Where interior or close-up inspection is required, 360° captures from the relevant period reviewed.

    Evidenced
  5. Step 05

    Defects or non-conformances identified during remote review are documented with timestamps and screenshots.

    Evidenced
  6. Step 06

    Formal defect notice or NCR issued to the responsible subcontractor with preserved footage evidence attached.

    Evidenced
  7. Step 07

    Subcontractor carries out remediation. Site manager monitors progress via live view or follow-up 360° capture.

    Evidenced
  8. Step 08

    Remediated work re-inspected and signed off. Defect record closed.

    Inferred
  9. Step 09

    Footage archive retained as documentary evidence for defect liability period.

    Inferred

Evidence records

Subcontractor work quality verified via recordings — footage used to back-check whether trade work was completed in the correct sequence and to specification before the next trade package commenced.
Anonymized evidence record 21-alt.1
Even though all the pipework is under concrete or behind a wall, I was able to answer all his questions this morning about pipe connections, joint types, where pipes were run, etc.
Anonymized evidence record 21-alt.2
Footage retrieved to verify rebar and formwork installation conditions prior to a concrete pour, establishing the as-installed sequence for quality assurance and future structural investigation purposes.
Anonymized evidence record 21-alt.3

ROI model

Template E

dispute claims

Evercam provides visual evidence that resolves or prevents disputes with subcontractors, suppliers, and clients. Saving from faster resolution, avoided escalation, and prevented overcharges.

Formula

saving = (disputes_avoided_pct × disputes_per_year × avg_resolution_cost) + (overcharges_prevented_per_year × avg_overcharge_value)