RDI workflow
RFI & Issue Logging with Visual Evidence
the evidence system camera snapshots, exported video clips, and 360° capture images attached directly to RFIs, site instructions, NCRs, and issue logs — providing visual context replacing written descriptions and sketches.
- Category
- Design Verification & Quality
- Frequency
- Common
- Confidence
- High
- Evidence records
- 10
- Cost model
- Qualitative
Trigger, activity, conclusion
Site engineer/foreman/subcontractor identifies design discrepancy, coordination clash, construction error, or site condition requiring formal clarification/instruction.
Capturing clear timestamped visual evidence of an issue and attaching it to a formal RFI/issue log.
RFI/issue log closed out — formal response issued. Visual evidence forms part of permanent project record.
Workflow steps
- Step 01
Site engineer/foreman/subcontractor identifies a discrepancy, clash, construction error, or site condition requiring formal clarification.
Inferred - Step 02
Engineer captures visual evidence using the evidence system mobile app or 360° capture.
Evidenced - Step 03
RFI drafted in project management system with the evidence system image/clip attached.
Evidenced - Step 04
RFI formally submitted with required response date.
Inferred - Step 05
Receiving party reviews RFI — visual evidence enables full understanding without a site visit.
Evidenced - Step 06
Where insufficient, design team may request additional 360° capture or live walkthrough.
Inferred - Step 07
Formal response or site instruction issued.
Evidenced - Step 08
RFI closed; visual evidence and response archived.
Evidenced - Step 09
If RFI reveals a design error or scope change, variation order raised with the evidence system evidence.
Inferred
Evidence records
The site engineer described attaching the evidence system camera snapshots to every RFI as standard practice — "instead of writing three paragraphs trying to describe what you're looking at, you just attach the image and the architect can see exactly what the problem is."
A 360° capture attached to an issue log for a rebar installation discrepancy allowed the structural engineer to review the installation remotely and issue a written instruction the same day — avoiding a two-day delay waiting for a site visit.
RFI management is a contractual requirement on virtually every construction project. The volume of RFIs on a complex project (often hundreds or thousands) and the time-cost of each resolution cycle makes any improvement in RFI turnaround time a significant commercial benefit.
ROI model
automated content
Evercam eliminates manual effort for recurring content production (progress photos, time-lapse, marketing videos). The baseline cost is the manual time per deliverable × frequency.
saving = manual_hours_per_deliverable × deliverables_per_month × project_duration_months × hourly_rate × evercam_reduction_pct