RDI

2026-04-20

Workflow thinking before feature thinking

Smart features become valuable when they complete a workflow that helps someone decide, act, and close the loop.

Working note

This article is seeded as part of the first RDI resource library. The production version should use the CMS editorial workflow, attach sources, and connect each article to relevant workflow packs and calculator assumptions.

The important editorial standard is simple: every resource should define a problem, explain the RDI angle, show how it connects to real site workflows, and make the next decision clearer.