A dashboard answers "how are we doing?" It summarises numbers. A command view answers "what needs my attention?" It triages exceptions. They share visual conventions and almost nothing else.
Triage, not summary
A leader with a dashboard reads numbers. A leader with a command view reads cases. Each case has a captured record behind it, an owner, an age, and an expected response. The leader does not read every project; they read the projects that have raised something.
- A dashboard tells you the average age of open observations.
- A command view shows the three observations across your portfolio that have aged past tolerance.
- A dashboard tells you the safety incident rate.
- A command view shows the recurring near-miss pattern across two projects.
Field notes are part of the public RDI reference. For shorter definitions, use the glossary. For full reference articles, see the knowledge base.